BSB50215 - Diploma Of Business


This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision


This course will be suitable for existing workers and for those with past study in this area or past experience in Business It is also suitable for supervisors looking to progress into management. It is also suitable for specialist areas where employees may require specific certifications.
The BSB50215 Diploma of Business is a widely focused course, especially suited to those wishing to upskill in several business. It is designed specifically for supervisors or middle managers that have responsibility for a team of people, as well as those who participate in operational planning and are involved in change management

This level of qualification is anticipated that the students will be:

• Existing employees with minimal vocational experience or outdated vocational experience and require up skilling or require formal qualifications
• Individuals learning new skills and knowledge
• Individuals who are wanting to change careers
• Individuals with Certificate IV wishing to extend their skills and knowledge

The course comprises 8 Units of Competency

1.BSBCUS401 : Coordinate implementation of customer service strategies

2.BSBCUS402 : Address customer needs

3.BSBMGT403 : Implement continuous improvement

4.BSBADM502 : Manage meetings

5.BSBHRM506 : Manage recruitment, selection and induction processes

6.BSBRSK501 : Manage risk

7.BSBWOR501 : Manage personal work priorities and professional development

8.BSBMKG501 : Identify and evaluate marketing opportunities

• Completed year 10 or equivalent
• Must be at least 18 years old
• Have enough LLN skills to enable reading and analysing relevant legislative, regulatory and industry documentation
Up to 52 weeks
• Fully online
• Blended
a. Face to face
b. Online learning
Upon successful completion of all requirements for this qualification graduates will be awarded BSB50215 Diploma of Business. Participants exiting prior to completion of all requirements will be awarded a Statement of Attainment from BSB50215 Diploma of Business for those units successfully completed at the time of exit. However, Australian Learning Institute cannot accept, and expressly disclaim, all responsibility and liability in respect to participants failing this qualification in part or in whole. Furthermore, Australian Learning Institute cannot be held responsible in respect to finding participants any position opening, during and/or after completion of this qualification. It is the individual responsibility to seek external resources that may assist in finding work and a suitable position.
Students will be asked to commit to a total of up to 9 hours per week study for a period of up to 52 weeks. Assessments consists of work tasks, written questions, report and/or project.
Students are issued with learning materials and handouts relevant to each unit.
Assessments vary with each unit. You will be provided with an assessment guide.
Course Level: Diploma
Duration: Upto 52 weeks

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