This qualification reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
WHY SHOULD I COMPLETE THIS COURSE?
This program is designed to build on participant’s basic skills and will equip them with skills and knowledge to fulfil a large number of roles such as:
• Community Worker
• Support Worker
• Client support roles
1.CHCADV001 : Facilitate the interests and rights of clients
2.CHCCCS004 : Assess co-existing needs
3.CHCCOM002 : Use communication to build relationships
4.CHCDIV001 : Work with diverse people
5.CHCLEG001 : Work legally and ethically
6.CHCPRP001 : Develop and maintain networks and collaborative partnerships
7.HLTWHS003 : Maintain work health and safety
8.CHCCDE003 : Work within a community development framework
9.CHCDIS008 : Facilitate community participation and social inclusion
10.CHCCOM001 : Provide first point of contact
11.CHCDIS010 : Provide person centered services to people with disability with complex needs
12.CHCDIS004 : Communicate using augmentative and alternative communication strategies
13.CHCMHS001 : Work with people with mental health issues
14.BSBMGT401 : Show leadership in the workplace
15.BSBMGT403 : Implement continuous improvement