This qualification reflects the roles of community services and social housing workers involved in the anaging, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities. To achieve this qualification, the candidate must have completed at least 300 hours of work as detailed in the Assessment Requirements of units of competency
WHY SHOULD I COMPLETE THIS COURSE?
This qualification is designed to build on participant’s skills and will equip them with skills and knowledge to fulfil a large number of roles such as:
• Family Support Worker
• Community Worker
• Support Worker
• Client support roles
1.CHCCCS007 : Develop and implement service Programs
2.CHCCOM003 : Develop workplace communication strategies
3.CHCDEV002 : Analyse impacts of sociological factors on clients in community work and services
4.CHCDIV003 : Manage and promote diversity
5.CHCLEG003 : Manage legal and ethical compliance
6.CHCMGT005 : Facilitate workplace debriefing and support processes
7.CHCPRP003 : Reflect on and improve own professional practice
8.HLTWHS004 : Manage work health and safety
9.CHCDIS005 : Develop and provide person centered service responses
10.CHCDIS008 : Facilitate community participation and social inclusion
11.CHCDIS010 : Provide person-centered services to people with disability with complex needs
12.CHCCCS019 : Recognise and respond to crisis situations
13.CHCDIV002 : Promote Aboriginal and/or Torres Strait Islander cultural safety
14.BSBHRM506 : Manage recruitment selection and induction processes
15.BSBRSK501 : Manage risk
16.BSBWOR502 : Lead and manage team effectiveness
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