Description
The Certificate II in Workplace skills reflects the role of individuals in a variety of entry level of business services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
As a part of role, these individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Why Should I Complete This Course?
This qualification is designed in such a way that graduates would be take an entry into industry at various job roles such as
- Receptioninst
- Clerk
- Office assistant
- Admin assistant
Entry Requirements
- You will need to have completed Year 10, or equivalent.
- Must be at least 18 years old
- Have enough LLN skills to enable reading and analysing relevant legislative, regulatory and industry documentation
Course Duration
Up to 6 months
Delivery Method
- Fully online
- Blended
- Face to face
- Online learning
Program Content
The course comprises 10 Units of Competency
| S.No | UoC | Description |
|---|---|---|
1 | BSBCMM211 | Apply communication skills |
2 | BSBOPS201 | Work effectively in business environments |
| 3 | BSBPEF202 | Plan and apply time management |
4 | BSBSUS211 | Participate in sustainable work practices |
5 | BSBWHS211 | Contribute to the health and safety of self and others |
6 | BSBCRT201 | Develop and apply thinking and problem-solving skills |
7 | BSBTEC201 | Use business software applications |
8 | BSBTEC202 | Use digital technologies to communicate in a work environment |
9 | BSBOPS203 | Deliver a service to customers |
10 | BSBTWK201 | Work effectively with others |
Commitment & Responsibilities
Upon successful completion of all requirements for this qualification graduates will be awarded BSB20120 – Certificate II in Workplace Skills. Participants exiting prior to completion of all requirements will be awarded a Statement of Attainment from BSB20120 – Certificate II in Workplace Skills for those units successfully completed at the time of exit. However, Australian Learning Institute cannot accept, and expressly disclaim, all responsibility and liability in respect to participants failing this qualification in part or in whole. Furthermore, Australian Learning Institute cannot be held responsible in respect to finding participants any position opening, during and/or after completion of this qualification. It is the individual responsibility to seek external resources that may assist in finding work and a suitable position
Study & Assessment Load
Students will be asked to commit to a total of up to 12 hours per week study for a period of up to 6 months. Assessments consists of work tasks, written questions, report and/or project.
Resources & Assessment
Resources & Assessment
Students are issued with learning materials and handouts relevant to each unit.
Assessments vary with each unit. You will be provided with an assessment guide.