Description
The Certificate IV in Business reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Why Should I Complete This Course?
- Office Manager
- Administration Officer
- Team Leader
- Office Coordinator
Entry Requirements
- Completed year 12 or equivalent
- Must be at least 18 years old
- Have enough LLN skills to enable reading and analysing relevant legislative, regulatory and industry documentation
Course Duration
Up to 52 weeks
Delivery Method
- Fully online
- Blended
- Face to face
- Online learning
Program Content
| S.No | UoC | Description |
|---|---|---|
1 | BSBCRT411 | Apply critical thinking to work practices |
2 | BSBTEC404 | Use digital technologies to collaborate in a work environment |
3 | BSBTWK401 | Build and maintain business relationships |
4 | BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
5 | BSBWRT411 | Write complex documents |
6 | BSBXCM401 | Apply communication strategies in the workplace |
7 | BSBOPS404 | Implement customer service strategies |
8 | BSBOPS403 | Apply business risk management processes |
9 | BSBCMM411 | Make presentations |
10 | BSBHRM417 | Support human resources functions and processes |
11 | BSBPEF402 | Develop personal work priorities |
12 | BSBLDR411 | Demonstrate leadership in the workplace |
Commitment & Responsibilities
Study & Assessment Load
Resources & Assessment
Students are issued with learning materials and handouts relevant to each unit.
Assessments vary with each unit. You will be provided with an assessment guide.