- Please note that this qualification has been superseded and the deadline is 31st December 2023.
- “No enrolment is being considered as this has Superseded”.
- More information will be published about the new qualification when Australia Learning Institute is approved for the new version of qualification.
Description
This qualification reflects the roles of community services and social housing workers involved in the anaging, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities. To achieve this qualification, the candidate must have completed at least 300 hours of work as detailed in the Assessment Requirements of units of competency
Why Should I Complete This Course?
- Family Support Worker
- Community Worker
- Support Worker
- Client support roles
Entry Requirements
- You will need to have completed Year 12, or equivalent. Equivalency can be demonstrated by one of the following:
- A qualification at Certificate III level or higher, OR
- At least two years of relevant vocational experience in a supervisory role
- Must be at least 18 years old
- Have enough LLN skills to enable reading and analysing relevant legislative, regulatory and industry documentation
Course Duration
Up to 52 weeks
Delivery Method
- Fully online
- Blended
- Face to face
- Online learning
Program Content
| S.No | UoC | Description |
|---|---|---|
1 | CHCCCS007 | Develop and implement service Programs |
2 | CHCCOM003 | Develop workplace communication strategies |
3 | CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
4 | CHCDIV003 | Manage and promote diversity |
5 | CHCLEG003 | Manage legal and ethical compliance |
6 | CHCMGT005 | Facilitate workplace debriefing and support processes |
7 | CHCPRP003 | Reflect on and improve own professional practice |
8 | HLTWHS004 | Manage work health and safety |
9 | CHCDIS005 | Develop and provide person centered service responses |
10 | CHCDIS008 | Facilitate community participation and social inclusion |
11 | CHCDIS010 | Provide person-centered services to people with disability with complex needs |
12 | CHCCCS019 | Recognise and respond to crisis situations |
13 | CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
14 | BSBHRM506 | Manage recruitment selection and induction processes |
15 | BSBRSK501 | Manage risk |
16 | BSBWOR502 | Lead and manage team effectiveness |
Commitment & Responsibilities
Study & Assessment Load
Resources & Assessment
Assessments vary with each unit. You will be provided with an assessment guide.