HLTSS00065 - Infection Control (Retail)


This Infection Control skill set has been developed in response to COVID 19 to upskill workers in various roles in the retail industry. This training will prepare workers with the skills and knowledge to follow basic infection prevention and control policies and procedures to manage the risk of infection posed by COVID 19 in their workplace.

This course offers infection control training for frontline staff in retail, customer service and related environments to prepare to open and trade as safely as possible.

Participants will learn a range of skills including:

  • Hand hygiene practices
  • Effective surface cleaning
  • Use of personal protective equipment
  • Disposal of contaminated waste
  • Hazard identification, control and reporting
  • Appropriate protocols and responses in the event of an incident
  • Knowledge regarding the basis of infection and transmission

The set of skills taught will include how to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks in the retail sector.

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